Terms of service

Terms of Service

Last updated: 25 October 2026

Welcome to Oddities & Oracle!

By accessing our website or purchasing from our store, you agree to the following Terms of Service. Please read them carefully before placing an order.

1. About Us

Oddities & Oracle is an independently owned Australian online business offering a carefully curated collection of curiosities, spiritual accessories, gifts, home décor and unusual treasures.

Our website is operated through Shopify.

2. Products and Descriptions

We aim to provide accurate descriptions, photographs and pricing for all products.

Some items, including crystals, natural specimens and decorative pieces, may feature slight variations in colour, texture, shape or appearance.

Product photographs may include styled or digitally edited backgrounds. We aim to ensure the actual products are represented accurately.

We reserve the right to update product information and discontinue products without prior notice.

3. Pricing and Payments

All prices are displayed in Australian dollars (AUD) unless otherwise stated.

Oddities & Oracle is not currently registered for Goods and Services Tax (GST), and GST is not charged on our sales.

Payment must be completed through the available checkout methods before an order can be processed.

We reserve the right to correct pricing errors, subject to applicable Australian Consumer Law.

4. Orders and Availability

All orders are subject to product availability.

If an item becomes unavailable after an order has been placed, we will contact you to discuss a suitable alternative or arrange a refund for the unavailable item.

We may cancel orders where reasonably necessary, including suspected fraud or genuine stock errors. If an order is cancelled after payment, an appropriate refund will be provided.

5. Shipping and Delivery

We currently offer shipping within Australia.

Shipping costs and available delivery options are displayed at checkout.

Orders are packed and dispatched according to the timeframes outlined in our Shipping & Delivery Policy.

Delivery timeframes are estimates and may vary depending on the destination and postal provider.

Nothing in these terms limits your rights under Australian Consumer Law in relation to delivery.

6. Returns and Refunds

Returns, refunds and exchanges are handled in accordance with our Return & Refund Policy and Australian Consumer Law.

We generally do not offer change-of-mind refunds.

This does not affect your statutory rights if a product is faulty, damaged, incorrectly described or otherwise fails to meet applicable consumer guarantees.

7. Product Safety and Intended Use

Products should be used only for their intended purposes and in accordance with any supplied instructions or warnings.

Some decorative items may contain small parts, glass, sharp edges or other potentially hazardous materials and should be kept away from children and pets where appropriate.

Candles, incense burners and similar products must be used safely and should never be left unattended while in use.

Products marketed for spiritual, metaphysical or decorative purposes are not intended to replace professional medical, psychological, financial or legal advice.

8. Website Content

All original branding, logos, written content and other materials created by Oddities & Oracle remain our intellectual property unless otherwise stated.

You may not reproduce or use our original content for commercial purposes without permission, except where permitted by law.

9. Privacy

We respect your privacy.

Personal information collected through our website is handled in accordance with our Privacy Policy.

Payments are processed through the payment services available at checkout.

10. Website Availability

We aim to keep our website accurate, secure and accessible.

However, occasional technical difficulties, maintenance or interruptions may occur.

Nothing in these terms excludes any rights or remedies that cannot lawfully be excluded.

11. Australian Consumer Law

Nothing in these Terms of Service excludes, restricts or modifies any rights or remedies available under Australian Consumer Law or other applicable laws that cannot lawfully be excluded.

12. Changes to These Terms

We may update these Terms of Service from time to time.

Any changes will be published on this page with an updated revision date.

Changes will not retrospectively remove rights arising from purchases already made.

13. Contact Us

For questions about these Terms of Service, please contact Oddities & Oracle through our website:

https://odditiesandoracle.com.au/pages/contact

Thank you for supporting our small Australian business.

Stay Curious. Stay Magical. Keep the Wonder Alive. 🖤🦋